We are available to all of our patients on call 24 hours a day for urgent maternity concerns
that cannot wait for normal office hours.
You may reach us to discuss your concerns by calling 250-590-4884 and leaving a brief voice mail.
This number is also available on each of our office’s answering machines if you call after hours. We usually respond to calls quickly, but occasionally we are tied up in a delivery. Please call us again if we have not called back within 30 minutes. Please do not use the on-call number to book appointments, but call the office of your maternity provider instead.
If you have an emergency concern such as vaginal bleeding or severe pain, please go directly to the Emergency Room at the Victoria General Hospital if you are less than 20 weeks or to Labour and Delivery at the Victoria General Hospital if you are greater than 20 weeks.
We prefer that you call either your maternity doctor, or the doctor on call, with any health concerns, rather than seeking care at a walk-in Clinic or calling the Nurses Help Line.
If you are concerned about a reduction in your baby’s movements, please call the doctor on call and we can arrange to assess your baby’s health at Labour and Delivery.
If you are preterm (less than 37 weeks), and you think that you are going into labour, please call the doctor on call. If you are at term, and think you are in early labour with a first baby, it is generally recommended that you come into hospital once the contractions are regular, about 3 to 4 minutes apart, and usually lasting 45 seconds or longer.
If you are known to be Group B Strep positive and your water breaks, even without contractions,you need to come to Labour and Delivery for your first dose of IV antibiotics. If your water breaks and you are Group B Strep negative, we ask that you call the doctor on call to discuss when you should come into Labour and Delivery. If the fluid is green or bloody, you should head into Labour and Delivery directly.
If you have a history of rapid labours, or if you feel that labour is progressing rapidly, please head directly to Labour and Delivery.